Legal notice

Legal notices

The www.germainedespres.com site you are currently consulting is owned by:

GERMAINE DES PRES SAS with a registered capital of 18,000 €

Represented by Pascale Larere, president
4, RUE DE LA PLANCHE
75007 PARIS FRANCE
N° Siret : 824 724 272 000 11 / RCS Paris
TVA intracommunautaire : FR36824724272

Contact : contact@germainedespres.com

PERSONAL DATA

  • In conformity with the provisions of the French law n° 78-17 of January 6th, 1978 relative to data processing and individual liberties, modified by the French law of August 6, 2004, the information you communicate on forms found on the site let us answer your requests, deliver products and is destined for the GERMAINE DES PRES company or any of its contractual partners responsible for handling or dealing with administrative and commercial needs.

GERMAINE DES PRES is committed to respecting your private life and protecting the information you communicate to us. The personal data collected on the www.germainedespres.com internet site will only be used by the GERMAINE DES PRES company. You have the right to access, rectify, modify or delete the personal data you have given us. You can exercise this right by sending a letter to: GERMAINE DES PRES, 4 rue de la Planche, 75007 Paris, France.

If you subscribe to our electronic information service (“newsletter”), you can request to no longer receive these newsletters either by using the process explained above or by following the instructions given at the end of each newsletter you receive.

  • COOKIES

  • We inform you that each time you visit the site, a cookie may automatically be installed on your navigation software. A cookie is a block of data that cannot identify the user but is used to record information relative to the person navigating on the site. You can refuse to have these cookies recorded by configuring your computer using the methods explained on the http://www.cnil.fr site.

  • INTELLECTUAL PROPERTY

  • Access to the www.germainedespres.com site gives you the right to use this site privately and non-exclusively.

The logos or any other information – images, texts, mock-ups, articles, photographs and other documents - on this site are the property of GERMAINE DES PRES or are authorized by their owners and are subject to copyright and other intellectual property rights. In conformity with article L.716-1 and following the French intellectual property code, total or partial reproduction of these brands and logos without the specific authorization of GERMAINE DES PRES is prohibited, whatever the context or support used, and can be liable to criminal sanctions.

You are not authorized to carry out any act susceptible of violating the personal life, honor, sensitivity, brand image or notoriety of any physical or moral person, including those in the GERMAINE DES PRES company and must avoid any defamatory, provocative, malicious, derogatory or threatening mentions, messages or texts on any type of support.

The general structure of the site as well as the software, data base, animated or fixed images, sounds, know-how and all other elements that make up the www.germainedespres.com site are the exclusive property of the GERMAINE DES PRES company or its partners.

GERMAINE DES PRES informs you that it will fully defend its intellectual property rights and press charges, even criminal charges, if necessary.

Unavailability of the www.germainedespres.com site

GERMAINE DES PRES commits itself to making the best effort to insure user accessibility to the site at any time. The www.germainedespres.com internet site is available 7 days a week and 24 hours a day except in the event of a force majeure such as technical, maintenance or telecommunication difficulties.

General Sales Conditions

Access and use of the germainedespres.com site is subject to the present user conditions as well as the applicable laws and/or regulations. In consequence, access to the Site implies the internaut’s total acceptance, without reservation, of the present user conditions.

GERMAINE DES PRES reserves the right to modify and/or update the present user conditions as well as the elements found on the Site without notice. All these modifications will be imposed on the internaut each time he accesses the Site.

  • I. CLIENT

  • The Client declares that he is a real person, at least 18 years of age, and has the legal capacity or else has parental authorization that allows him to place an order on the site. When the Client’s personal data is recorded in the heading “my account”, the Client must confirm the exactitude and comprehensiveness of the obligatory data he supplies. If the Client makes an error when filling out his contact details, GERMAINE DES PRES will not be held responsible for the impossibility of delivering the product. GERMAINE DES PRES reserves the right to cancel any order when the Client’s IP address is domiciled in a country other than the billing and/or delivery address.

  • II. PRODUCTS

  • The products proposed for sale are those described on the site. GERMAINE DES PRES takes the most care possible to present and describe the products to best satisfy all information given to the Client. However it is possible that minor errors may be found on the Site which the Client acknowledges and accepts. Either way, if the product delivered does not conform to its description on the Site, the Client can either exercise his right to cancel or apply GERMAINE DES PRES’ guarantee of conformity. In this case the company will either exchange or reimburse (all or partially) the merchandise billed.

  • III. ORDER

  • Placing an order on the Site is subject to respecting the procedure set up by GERMAINE DES PRES via a succession of different steps the Client must imperatively follow to validate his order. Before validating his order, the Client will be able to verify his contact details and total price and then correct any errors before confirming it, thus meaning that he accepts it. Any order confirmed by the Client will be considered a sales contract and means he has accepted all its stipulations.

GERMAINE DES PRES will refuse any order from a Client with whom there exists a previous litigation or incident relative to an earlier order that will then breech the present arrangements.

In this hypothesis, GERMAINE DES PRES will inform the Client by electronic mail. If the Client does not cooperate with GERMAINE DES PRES to correct erroneous or conflictual elements that do not correspond with the present general sales conditions, GERMAINE DES PRES reserves the right to not handle the order.

GERMAINE DES PRES will send a confirmation email summarizing the order (products, prices, product availability, quantity, …) to the Client. Thus the Client formally accepts GERMAINE DES PRES’ use of electronic mail to confirm the contents of his order. In all cases, bills will be provided with the delivery.

  • IV . PRICES AND PAYMENT METHODS

  • 1. Establishment of prices

  • The product prices are indicated in euros including all taxes for metropolitan France and the European Union but do not include shipping charges. The order’s total price (including taxes and shipping) is indicated in the basket.

For French Overseas departments, Switzerland and all countries outside the European Union, sales prices are shown without tax and are not liable to a deduction of the V.A.T. The Client acknowledges that he is considered an official importer and that, depending on the country or Overseas department he choses for delivery when placing the order, he may have to pay customs and/or import duties depending on the current regulations of the country or Overseas department.

GERMAINE DES PRES reserves the right to modify its prices at any time but products will be billed based on the prices in effect when the order is recorded, based on availability.

2. Payment methods

The products must be paid for immediately on the day the order is placed.

Payment of purchases is done either by:

- Debit card

The Client has access to a dedicated space made available by a bank that assures security and records the payment order. The Client thus acknowledges that communicating his debit card number to GERMAINE DES PRES means authorizing the cost of the products ordered to be deducted from his account.

-Bank check

In case of payment by bank check, it must be drawn on a bank domiciled in metropolitan France.

When it is received, the check will be cashed by the company at this address:

GERMAINE DES PRES
4, RUE DE LA PLANCHE
75007 PARIS

- PAYPAL, via the client’s Paypal account, depending on the Paypal conditions

3. The data recorded and conserved by GERMAINE DES PRES establishes proof of the order and any past transactions. The data recorded by the payment system establishes proof of the financial transactions.

  • V. DELIVERY

  • Delivery will be made to the delivery address indicated by the Client after having specified that this is the home address of the Client or another real person of his choice.

Deliveries cannot be made to hotels or post office boxes. So delivery times can be respected, the Client must insure that he has communicated the exact, complete information of the delivery address (street number, building, stairway, door codes, names and/or interphone numbers, etc.).

The delivery times indicated are a guide to deliveries corresponding to average times for handling and delivering the order.

GERMAINE DES PRES cannot be held responsible for any consequences due to a delivery delay that is not the company’s fault.

In case of damaged packages (already opened, missing products …) the Client agrees to notify the shipper and GERMAINE DES PRES by any means or conditions possible within 3 days following receipt of the product.

  • VI. RIGHT OF WITHDRAWAL

  • The Client has a right of withdrawal that he can exercise without a specific motif within fourteen (14) clear days counting from when the order was received. He must do this by returning the unworn, unwashed products in their original packaging accompanied by the order number to the following address at his expense:

GERMAINE DES PRES
4, RUE DE LA PLANCHE
75007 PARIS

GERMAINE DES PRES will reimburse the Client any sums already paid, after deducting shipping costs in the conditions referred to in article VII below.

  • VII. REIMBURSEMENT

  • Following the hypotheses referred to in articles II and VI, products will be reimbursed by GERMAINE DES PRES within a maximum delay of 30 days after it receives the above-mentioned products. Reimbursement will be made in the same way the Client paid for the products when he placed the order or else OR or, if he prefers, he will receive a voucher.

  • VIII. APPLICABLE RIGHTS

  • Any order implies the Client’s full acceptance of the general sales conditions. These conditions are subject to French law. In case of litigation, only the French law courts will be considered competent to make a decision. In case of any difficulties or claims when placing an order, the Client can contact Customer Service to find an amicable solution.

  • IX. DATA PROCESSING AND INDIVIDUAL LIBERTIES

When a Client places an order, the information collected by GERMAINE DES PRES is needed to manage the transaction and may be communicated in part or entirely to GERMAINE DES PRES’ service providers or those who intervene when handling the order. The Client is informed that this same personal data can also be collected by an organization in charge of analyzing orders and fighting bank card fraud. In conformity with the French data processing and individual liberties law n°78-17 of January 6th, 1978, the Client has the right to rectify, contest or suppress any data that relates to him.